Auto Glass & Insurance
We have heard that the insurance carriers or their third party administrators are influencing our customers to have their auto glass repaired or replaced by one of their preferred vendors. Additionally, they are informing you that we may make you pay any differences in price that we bill out to them. This is not true! The only time you will see a bill from us would be if you have a deductible. This is a form of steering. In the state of Minnesota, steering is against the law. You have the right to choose your auto glass company for repair or replacement.
Possible steering statements you may hear from your insurance company or third party administrator:
Although American Auto Glass Inc. handles billing for all insurance companies, the following insurance companies now require that the customer call in the claim to process the billing.
Possible steering statements you may hear from your insurance company or third party administrator:
- "If you use that company - you will have to pay for the work up front."
- "American Auto Glass Inc. has not agreed to our pricing."
- "We only pay a set amount - you will have to pay the difference."
- "That company is not on our preferred vendor list - you will have no warranty."
- "You can't run claims through our glass network."
Although American Auto Glass Inc. handles billing for all insurance companies, the following insurance companies now require that the customer call in the claim to process the billing.
AAA/AUTO CLUB
800-251-0511 METLIFE 800-854-6011 ALLIED 800-282-1446 NATIONWIDE 800-626-4527 ALLSTATE 800-626-4527 LIBERTY MUTUAL 800-567-5568 |
PROGRESSIVE
800-287-5078 AUTO OWNERS 800-264-4143 SAFECO 800-862-6777 ENCOMPASS 800-923-4422 STATE AUTO 800-766-1853 UNITRIN DIRECT 877-506-4222 |
FARMERS
800-238-4527 STATE FARM 800-291-8650 GEICO 800-841-3000 TRAVELERS 866-878-4527 HARLEYSVILLE 800-892-8877 HARTFORD 800-892-8484 |
USAA
800-531-8222 KEMPER 888-252-2799 WESTFIELD 800-810-3665 |
If you have any questions or concerns please contact us or stop by our Bemidji, MN or Stanly/Williston, ND locations.