Auto Glass & Insurance

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We have heard that the insurance carriers or their third party administrators are influencing our customers to have their auto glass repaired or replaced by one of their preferred vendors. Additionally, they are informing you that we may make you pay any differences in price that we bill out to them. This is not true! The only time you will see a bill from us would be if you have a deductible. This is a form of steering. In the state of Minnesota, steering is against the law. You have the right to choose your auto glass company for repair or replacement.

Possible steering statements you may hear from your insurance company or third party administrator:

• "If you use that company - you will have to pay for the work up front."
• "American Auto Glass Inc. has not agreed to our pricing."
• "We only pay a set amount - you will have to pay the difference."
• "That company is not on our preferred vendor list - you will have no warranty."
• "You can't run claims through our glass network."

Although American Auto Glass Inc. handles billing for all insurance companies, the following insurance companies now require that the customer call in the claim to process the billing.

AAA/AUTO CLUB
800-251-0511

METLIFE
800-854-6011

ALLIED
800-282-1446

NATIONWIDE
800-626-4527

ALLSTATE
800-626-4527

LIBERTY MUTUAL
800-567-5568

PROGRESSIVE
800-287-5078

AUTO OWNERS
800-264-4143

SAFECO
800-862-6777

ENCOMPASS
800-923-4422

STATE AUTO
800-766-1853

UNITRIN DIRECT
877-506-4222

FARMERS
800-238-4527

STATE FARM
800-291-8650

GEICO
800-841-3000

TRAVELERS
866-878-4527

HARLEYSVILLE
800-892-8877

HARTFORD
800-892-8484

USAA
800-531-8222

KEMPER
888-252-2799

WESTFIELD
800-810-3665

If you have any questions or concerns please contact us or stop by our Bemidji, MN or Stanly/Williston, ND locations.